For businesses
DraftDraft — these words are still waiting for Robin.
A service dog team is a customer. Here is what to do, in one page.
What you are asked to do
- Let the team in, and serve them as you would anyone.
- If you must ask, ask two things: is this a service dog, and what work does it do.
- Tell your staff, in one sentence, before it comes up.
Your room, checked
We will visit and record five facts about getting in, in words, and publish them beside your listings on the boards. A "no" is not a black mark: telling people about a step is the service.
Book a session
Fifteen minutes for your front-of-house staff, at your place or by video.
Organisations that have signed the note
None has yet. An organisation is named here only once it has signed the society’s data-sharing note and agreed to be named.
Book a session
Last checked: September 24, 2026.